So how many 70 hour weeks did you put in this year? More importantly, is there any way to lower your stress next year?
It is best to do your post-mortem just after busy season while the pain points are fresh in your mind. Consider taking a half day off just to review your most recent tumult. Here are ten questions to ask.
- What can I do before the busy season? Anything–and I mean ANYTHING–that can be done before the storm hits will help.
- Can I hire temporary help? Can I outsource certain duties?
- Do I need to redesign my workflow? Maybe I need to move to a cloud-storage system.
- Do I need to purchase new technology (software, computers, scanners, copy machines, monitors)? If my software always runs slow, maybe it’s time to change.
- Should I add an extra monitor? Multiple monitors can greatly enhance your efficiency.
- Do I need to change my open office days? Some CPAs–especially smaller practices–close their offices on certain days so they can work without interruption.
- Should my book of business be leaner? Some clients are demanding. They might bring work in late and require short turn-a-rounds. They might be slow to pay, or they don’t pay at all.
- Do I need to replace any staff members? If an employee always works slow or is absent, it may be time to let that person go.
- Should I sell a part of my business so I can focus more on the more profitable sections?
- Will anything be different next year? You may have a partner or key staff member retiring this year. Now is the time to think about how to replace that team member. Maybe your lease runs out this year. Consider if a new location will be better.
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